Welcome to DokanBay. By using our website and placing orders, you agree to follow the terms and conditions mentioned below.

Use of Website

You must use our website for lawful purposes only. Any misuse or false information may result in order cancellation.

Products & Pricing

We try to keep all product information, images, and prices accurate. However, prices and availability may change without prior notice.

Orders & Payments

  • Orders will be confirmed after successful placement.
  • Full or partial payment may be required depending on the order type.
  • We reserve the right to cancel any order if necessary.

Delivery

We aim to deliver products within the estimated time. Delays may occur due to unforeseen circumstances.

Return & Refund

Returns or refunds are applicable only under specific conditions such as damaged or wrong products. Please contact us within the allowed time after receiving the order.

User Responsibility

Customers are responsible for providing correct shipping details. We are not responsible for delays caused by incorrect information.

Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

Contact

For any questions regarding these terms, please contact our support team.